Customer Support Analyst | Practicesuite | Smartcity Kochi

ROLE AND RESPONSIBILITIES
We believe– the best commandos are made in the battlefield and not in the academy vis-à-vis
best customer support analysts are made in a dynamic work environment and not business
schools.
• 1+years’ experience in hard core voice/non-voice support, supporting US clients.
• Excellent communication skills both oral and written.
• Thinks independently and operates with limited supervision.
• Assertive, goal-oriented and self-motivated.
• Ability to multi-task, handle pressure and work under deadlines.
• Detailed oriented with excellent telephone and spelling skills.
• Solid typing and PC skills including proficiency with MS Word, Power Point & Excel.
• Works well independently and within the team.
• An ardent problem solver, one who always thinks from the customer’s perspective.
• Fast learner who can grasp product domain knowledge.
Skills – Effective English communication, experience in handling US clients

If you are interested, kindly share us your updated resume to [email protected]
with subject line – “Customer Support Analyst”

Location: SmartCity, Kochi
Experience: 1 – 5  years
Notice Period – Immediate

Practicesuite India Pvt Ltd
SCK 01,
SmartCity (Kochi) SEZ, Kakkanad, Kochi, Kerala, Pin: 682042
[email protected]